Terms & Conditions

Welcome to RAVI ONLINE SDN BHD 202501031107 (1632519-A). Please read these Terms and Conditions (“Terms”) carefully before using our website and services. By accessing, browsing, or making a purchase through this site, you agree to be bound by the following terms, conditions, and policies. If you do not agree, please do not use our site.

1. General

These Terms apply to all visitors, users, and customers of our website.
We reserve the right to modify or update these Terms at any time. Continued use of the website after changes are posted constitutes your acceptance of the new terms.

2. Products and Orders

All product descriptions, prices, and availability are subject to change without notice.
We strive to display accurate product images and details, but cannot guarantee exact matches due to screen differences and product updates.
Orders are subject to acceptance and availability. We reserve the right to cancel or limit any order for any reason, including stock limitations or suspected fraudulent activity.

3. Pricing and Payment

All prices are listed in Malaysian Ringgit (RM) and are inclusive of applicable taxes unless otherwise stated.
We accept a variety of payment methods, including online bank transfer, credit/debit cards, and payment gateways integrated on our platform.
Orders will only be processed upon successful payment.

4. Shipping

We offer shipping within Malaysia. Delivery times and charges may vary depending on your location and order size.
Once the order is shipped, we are not responsible for delays caused by courier services, public holidays, or other unforeseen circumstances.
For full shipping details, refer to our [Shipping Policy].

5. Returns and Exchanges

Customers may return or exchange products under the conditions stated in our [Return Policy] and [Exchange Policy].
Return requests must be made within the specified time frame and products must be in original, unused condition with tags intact.

6. Account Registration

You may register an account to track orders and access additional features. You are responsible for keeping your account credentials confidential.
We reserve the right to suspend or terminate any account suspected of violating our terms or engaging in fraudulent activity.

7. Intellectual Property

All content on this website—including images, logos, product descriptions, and written material—is the property of RAVI ONLINE SDN BHD and is protected by copyright laws.
Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Limitation of Liability

RAVI ONLINE SDN BHD shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
All products are sold “as-is,” and we disclaim all warranties to the fullest extent permitted by law.